Contact Us

For refund of unsuccessful purchases and card
charging issues

bKash
16247
Nagad
16167
Rocket / DBBL Nexus
16216
Visa / Mastercard
N/A

Reach out to our support team to report identity theft!

Must attach the following documents with the email:

  1. A scanned copy of the ownership document for the SIM (mobile number)
  2. A scanned copy of the NID card

Refund and Cancellation

Visit your originating station (departure station) and contact refund counter

For Technical Support

Tech Support Team